TERMS OF SERVICE
Zaqirox Terms of Service
OVERVIEW
Welcome to Zaqirox.com.
These Terms of Service (“Terms,” “Terms and Conditions,” or “Agreement”) are entered into between you and Zaqirox (“Zaqirox,” “we,” “us,” or “our”). Throughout the website, the terms “we,” “us,” and “our” refer to Zaqirox.
Zaqirox offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including without limitation users who are browsers, customers, merchants, vendors, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this Agreement, then you may not access the website or use any services.
Any new features, tools, products, or services added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to Zaqirox.com following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and you have given us consent to allow any of your minor dependents to use this website.
You may not use our products, website, or services for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws, consumer protection laws, export control laws, or other applicable regulations.
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, to the fullest extent permitted by applicable law.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve:
-
Transmissions over various networks; and
-
Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is encrypted during transfer over networks through third-party payment processing systems.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate and up-to-date information on our website. However, we are not responsible if information made available on this website is not accurate, complete, or current.
The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information where appropriate.
Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website unless required by law.
You agree that it is your responsibility to monitor changes to our website.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify, suspend, or discontinue the Service, or any part or content thereof, without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Promotions, discounts, coupon codes, and special offers may be changed, suspended, or canceled at our discretion. Unless otherwise stated, promotional offers cannot be combined with other discounts.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
We have made every effort to display as accurately as possible the colors, images, product details, specifications, and features of our products. However, we cannot guarantee that your device’s display of any color, image, or product appearance will be accurate.
Product descriptions, images, videos, size references, usage scenarios, and feature explanations are provided for general guidance. Actual product appearance, packaging, color tone, or minor details may vary slightly due to manufacturing updates, lighting, screen settings, photography, or product improvements.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this website is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet all of your expectations, or that any errors in the Service will be corrected.
SECTION 6 - PRODUCT USE AND SAFETY
Zaqirox products are designed to provide everyday mobility support, comfort, convenience, and added confidence during daily movement. However, our products are not intended to replace professional medical advice, diagnosis, treatment, rehabilitation guidance, or prescribed mobility equipment.
You should consult a qualified healthcare professional before using any walking cane or mobility support product if you:
-
Have a medical condition affecting balance, walking, joints, bones, muscles, or coordination;
-
Are recovering from surgery or injury;
-
Have been advised by a doctor to use a specific type of mobility aid;
-
Experience dizziness, frequent falls, severe pain, or sudden mobility changes;
-
Are unsure whether a product is suitable for your personal condition.
You agree to use all Zaqirox products responsibly and according to the product instructions, warnings, and care guidance provided.
You are responsible for ensuring that the product is properly adjusted, assembled, inspected, and used before each use. Do not use a product if it appears damaged, unstable, loose, worn, or unsafe.
Zaqirox is not responsible for injury, damage, or loss caused by misuse, improper adjustment, failure to follow instructions, unauthorized modifications, use on unsuitable surfaces, or use beyond the intended purpose of the product.
No walking cane or mobility support product can guarantee prevention of falls, injuries, accidents, or loss of balance.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, or per order. These restrictions may include orders placed by or under the same customer account, same payment method, same billing address, same shipping address, or similar order information.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, unauthorized sellers, or for fraudulent or abusive purposes.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address, shipping address, billing address, and payment information, so that we can complete your transactions and contact you as needed.
For more details, please review our Return & Refund Policy.
SECTION 8 - SHIPPING, DELIVERY, RETURNS, AND REFUNDS
Shipping, delivery times, return eligibility, refund procedures, exchanges, cancellations, and warranty claims are governed by our Shipping Information and Return & Refund Policy.
Estimated delivery times are provided for reference only and may vary due to order processing time, carrier delays, customs procedures, weather conditions, holidays, incorrect address information, remote delivery areas, or other circumstances beyond our control.
You are responsible for providing a complete and accurate shipping address. Zaqirox is not responsible for lost, delayed, or misdelivered packages caused by incorrect or incomplete information provided by the customer.
If your package is delayed, lost, damaged, or marked as delivered but not received, please contact our customer support team so we can assist you in reviewing the issue.
Please do not return any product without contacting us first. Unauthorized returns may not be accepted or refunded.
SECTION 9 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional third-party tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
We may also, in the future, offer new services and/or features through the website. Such new features and/or services shall also be subject to these Terms of Service.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products, services, or tools available through our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, services, or resources.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites.
Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
SECTION 11 - USER COMMENTS, FEEDBACK, REVIEWS, AND OTHER SUBMISSIONS
If, at our request, you send certain submissions, such as contest entries, product reviews, photos, videos, testimonials, or survey responses, or if you send creative ideas, suggestions, proposals, plans, or other materials without a request from us, whether online, by email, by postal mail, through social media, or otherwise, you agree that we may use such submissions as permitted by law.
You agree that we may, without restriction, edit, copy, publish, distribute, translate, display, and otherwise use in any medium any comments, reviews, photos, videos, feedback, or other submissions you provide to us.
We are under no obligation to:
-
Maintain any comments in confidence;
-
Pay compensation for any comments;
-
Respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, misleading, abusive, inappropriate, or otherwise objectionable, or content that violates any party’s intellectual property rights or these Terms.
You agree that your comments and submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, or other personal or proprietary rights.
You further agree that your submissions will not contain unlawful, abusive, obscene, false, misleading, or malicious material, or any computer virus or malware that could affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, store, and protect your personal information.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, product images, pricing, promotions, offers, shipping charges, transit times, product availability, discounts, or other content.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website or in the Service is inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law.
No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content:
-
For any unlawful purpose;
-
To solicit others to perform or participate in unlawful acts;
-
To violate any international, federal, provincial, state, or local laws or regulations;
-
To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
-
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected status;
-
To submit false or misleading information;
-
To upload or transmit viruses, malware, or any malicious code;
-
To collect or track the personal information of others;
-
To spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise misuse the website;
-
For any obscene or immoral purpose;
-
To interfere with or circumvent the security features of the Service, related websites, other websites, or the Internet;
-
To place fraudulent, abusive, unauthorized, or resale-related orders;
-
To misuse our return, refund, warranty, promotion, or customer service policies.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Zaqirox products are intended for general mobility support and everyday convenience. They are not medical devices unless expressly stated, and they are not intended to diagnose, treat, cure, prevent, or replace professional care for any medical condition.
In no case shall Zaqirox, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, personal injury, property damage, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Service or any products purchased through the Service.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Zaqirox and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and representatives from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:
-
Your breach of these Terms of Service;
-
Your violation of any law or regulation;
-
Your violation of the rights of a third party;
-
Your misuse of the website, Service, or products;
-
Your user content, reviews, comments, or submissions.
SECTION 17 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 18 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this Agreement for all purposes.
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this Agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.
SECTION 19 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of [State/Country], without regard to conflict of law principles.
You agree that any dispute arising out of or relating to these Terms, your use of the website, or your purchase of products shall be resolved in the applicable courts or dispute resolution forum located in [Jurisdiction], unless otherwise required by applicable law.
Please replace this section with the governing law and jurisdiction that apply to your business entity before publishing.
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Zaqirox Customer Support
Email: support@zaqirox.com
For general inquiries, product information, order assistance, shipping updates, return requests, or after-sales support, please contact us at the email address above.
We strive to respond to all emails within 48 hours on business days.
Mailing Address: Room 401, Lushi Industrial Building, 28th District, Dalang Community, Xin’an Subdistrict, Bao’an District, Shenzhen, Guangdong, China
Please note: The mailing address may not be the return address. If you need to return a product, please review our Return & Refund Policy or contact customer support first for return instructions.
Zaqirox — Modern support for everyday independence.